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Sales & Visual Merchandising Coordinator

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Since selling our first timepiece in 2011, Daniel Wellington has evolved into a global phenomenon who has disrupted an entire industry. Continuously challenging and innovating, Daniel Wellington is an exciting and vibrant brand; striving to enrich the lives of our customers with timeless style. When you join us, you are joining a brand that will give you the guidance and tools to develop and succeed.

If you would like to contribute to our global movement, here is how you can help us to engage the world:

Are you motivated to build your experience in a diverse and fast-paced role that offers exciting challenges and the chance to work in fast growing company? This is an ideal opportunity for a creative and quick-thinking individual to head up multiple bespoke projects alongside a vibrant and friendly team. Reporting to the Sales Director you will be responsible for servicing our B2B accounts and acting as a Brand Ambassador across the Japan market.


  • Frequently visit Daniel Wellington sales points across Japan
  • Act as the first point of contact for internal and external stakeholders of the company, including all wholesale partners
  • Regularly follow up on queries from wholesale customers and/or own retail stores
  • Support management with the day-to-day business operations
  • Be the spokesperson of Daniel Wellington during trade shows and events
  • Executing exceptional customer service and ensuring relationships are well maintained
  • Support the Wholesale and Retail Operations team in managing the business across the region
  • Being the face of the brand and setting the brand’s tone of voice, fulfilling brand requirements and guidelines
  • Conduct training for the sales staff in retail and wholesale
  • Ensure the sales staff are well equipped to execute the global visual merchandising standards and usage of campaign materials
  • Prepare and execute efficient training sessions focusing on product knowledge, customer service and selling techniques
  • Ensure the global visual merchandising standards are followed across all locations
  • Inventory management for the accounts, including replenishment orders and ensure all points of sale have sufficient stock to support the business
  • Handle all wholesale orders and follow up on replenishments, deliveries, payments etc. 
  • Regularly analyze sell-through and inventory levels to optimize the stock across all sales points
  • Business reporting and analysis 


  • 2 or more years’ experience in wholesale – fashion/accessories preferred
  • A ‘can-do’ attitude, with the ability to manage priorities while working in a high paced environment with new challenges every day
  • Strong team-player with the ability to work autonomously
  • You have strong self-leadership, organizational and interpersonal skills, as well as tactical thinking and a creative mind
  • Strong communication and presentation skills
  • Proven ability to drive business initiatives and create sales growth
  • Great analytical skills
  • The ability to inspire and motivate people
  • Being able to create visual solutions that attract customers
  • Strong MS Excel experience and knowledge is a must

In this job you get to work in a fast-paced and rapid-growing environment where you need to be flexible. You will spend your days with a highly skilled sales team who are all ambitious and who loves to do a great job, and just as importantly - have fun while doing so. We want you to come in, take ownership of your area of responsibility and make sure you take our brand experience to new levels.


As a member of the DW team, you are a part of an inclusive and diverse workplace, where we want you to be yourself. You are given the opportunity to make an impact and directly contribute to our success. Along with continuous learning, you will have the chance to work and interact with people from all over the world, it's together we create a world class company. Situated in Tokyo, you will join a vibrant and driven workplace. Are you ready for the time of your life? Join our movement. 

join our movement

Or, know someone who would be a perfect fit? Let them know!


150-0001 Shibuya Directions


In addition to great benefits, you will get the chance to work in a global fast-paced and rapid-growing environment, constantly provided with new and exciting challenges. We take pride in building everything in-house, are all about constant learning and with that finding our own way of doing business. 

You will spend your days in collaborative and dynamic offices with a highly skilled team, do great work, and have fun while doing so.

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